Privacy Policy (POPIA)

Construction Cape Town (“the Company”, “we”, “our”, or “us”) respects your right to privacy and is committed to protecting personal information in accordance with applicable South African legislation, including the Protection of Personal Information Act 4 of 2013 (“POPIA”).

This Privacy Policy describes how personal information is collected, processed, stored, and safeguarded when you access https://construction.capetown/ or interact with us in relation to building, construction, maintenance, remedial, or insurance-related services.

1. Company Information

Construction Cape Town CC operates within South Africa and provides professional construction and related services. For purposes of POPIA, we act as the responsible party in determining how and why personal information is processed.

2. Our Privacy Principles

We are guided by the following principles when handling personal information:

• Personal information is collected lawfully and transparently
• Only information necessary for legitimate business purposes is processed
• Information is not sold, leased, or distributed for commercial marketing
• Reasonable safeguards are implemented to prevent misuse or unauthorised access
• Processing is limited to defined and lawful objectives

3. Categories of Information Collected

3.1 Contact and Identification Details

We may collect personal details such as:

• Full name
• Email address
• Telephone number
• Company name or position (where applicable)

3.2 Project-Related Information

Where services are requested, we may collect information necessary to evaluate and deliver work, including:

• Property or site location details
• Project descriptions, plans, or technical specifications
• Photographs or inspection notes
• Insurance or claims-related documentation (where relevant)

3.3 Website Usage Data

When visiting our website, certain technical information may be automatically collected, including IP address, browser type, referring pages, and general usage metrics. This information assists with security monitoring and website optimisation.

4. Methods of Collection

Personal information may be obtained through:

• Online enquiry or contact submissions
• Email correspondence
• Telephonic discussions
• On-site consultations or meetings

Information is collected directly from you unless otherwise authorised or permitted by law.

5. Purpose of Processing

Personal information is processed for legitimate operational purposes, including:

• Responding to enquiries and preparing quotations
• Assessing project feasibility and scope
• Managing contracts and delivering services
• Coordinating subcontractors and suppliers where required
• Meeting legal, regulatory, or compliance obligations

We do not use personal information for unsolicited bulk marketing communications.

6. Legal Grounds for Processing

Processing is conducted in accordance with POPIA on the basis of:

• Your consent
• The need to take steps prior to entering into a contract
• The performance of contractual obligations
• Compliance with statutory requirements

7. Disclosure of Personal Information

Personal information will remain confidential and will only be disclosed where necessary for service delivery or where legally required. This may include sharing information with:

• Approved subcontractors involved in project execution
• Insurers, assessors, or loss adjusters for insurance-related work
• Regulatory authorities or government bodies where mandated by law

Any third parties receiving information are expected to apply appropriate confidentiality and security measures.

8. Safeguarding of Information

We maintain reasonable technical and organisational safeguards designed to protect personal information against unauthorised access, disclosure, alteration, or destruction.

Access to personal information is restricted to authorised individuals who require it for legitimate business functions.

9. Data Retention

Personal information is retained only for the duration necessary to fulfil the purpose for which it was collected, or to comply with legal and accounting requirements. Thereafter, records are securely destroyed or de-identified.

10. Data Subject Rights

In terms of POPIA, you have the right to:

• Request access to personal information held about you
• Request correction of inaccurate or outdated information
• Request deletion where processing is no longer justified
• Object to certain forms of processing
• Lodge a complaint with the Information Regulator of South Africa

Requests may be directed to the contact details provided below.

11. Cookies and Analytics

Our website may utilise basic cookies or analytics tools to enhance functionality and assess general usage trends. These tools do not intentionally identify individual users. Browser settings may be adjusted to disable cookies if preferred.

12. Third-Party Platforms

Where our website contains links to external platforms, we are not responsible for the privacy practices or content of those sites. Users are encouraged to review the privacy policies of third-party websites independently.

13. Minors

Our services are directed at adults and commercial entities. We do not knowingly collect personal information from individuals under 18 years of age.

14. Policy Revisions

This Privacy Policy may be revised from time to time to reflect operational or legislative changes. The updated version will be published on this page together with the effective date.